Mrs Eileen Ginger RGN, HV, NDN(Cert), MCMI

Eileen began her career as a cadet nurse in 1957 and has worked in the nursing/care field in a variety of ways.

Eileen has gained much experience in many areas including theatre and ward sister, community nursing as a health visitor and of course proprietor of many care homes

Mrs Louise Newton Registered Manager

Having had many years working in the care field for all ages and abilities, Louise began working in care for the elderly in 1998. Louise has current certificates in First Aid at Work, Principles of Manual Handling, Community Care Course, Medical Gases Course, AED course, Gastro Feeding Course.

and domiciliary care settings.

Eileen believes there is no compromise with care and strives to ensure that everyone receives care that is a standard of excellence. She also believes that through training and  personal development her staff will have the knowledge and confidence to provide an excellent standard of care to all her residents.

Eileen purchased Highcliffe in 2003 and has made many improvements in the home and its grounds. She has invested heavily in staff training and development.

Our other staff

Highcliffe Residential Home employs senior care staff, care staff, a cook, a domestic, a laundry person and a caretaker.

All staff complete induction training, which is inclusive of moving and handling, first aid awareness and various other courses, and senior staff have completed Leadership course.

Staff are encouraged to train for NVQ levels two and three.

All staff training needs are constantly monitored and reviewed. Highcliffe is dedicated to ensuring staff receive the training required to provide all residents with a level of care that is a standard of excellence.

Clair Porter - NVQ assessor from age Concern training

She has just successfully completed her First-Line Management Award and has completed her A1 Assessors Award. Safe Administration and storing of medication, Food Hygiene and other related awards.

Louise is the key mover for Highcliffe Residential Home, ensuring that all staff are trained in safe moving and handling. Louise has her NVQ training to Registered Manager award level 4. She also has a certificate in risk assessing and she uses her skills to risk assess at Highcliffe.

Louise is responsible for ensuring that all staff receive training in all areas of care and ensures that all staff follow current policies and procedures in line with current legislation. She monitors staff to ensure they are working within the limits of their training by supervisions and approvals.

Mrs Patricia Eskdale Financial Administrator

Following her retirement as Registered Manager in 2008, Pat continues to be employed at Highcliffe as Financial Administrator. Pat monitors all financial aspects of the home. This includes liaising with the accountants, Social services, Utilities, Service users and family members.Patricia has experience in this field and has sound knowledge of the requirements of the financial issues of the home.