It is the policy of Highcliffe Residential Home that a Care Plan is drawn up on each resident's admission. This is known as a Residents Care Plan.
The Care Plan is devised by a member of the management team and in consultation with you and/or your family. This plan is tailored to meet your requirements and will be re-assessed constantly to make sure that any changes in circumstances are noted and changed if necessary.
Each resident is assigned a key worker. The key worker will "befriend" you and undertake to review all your needs monthly. This will be done with you and/or your family. The key worker may undertake to review more frequently should your circumstances merit this.